Neway Transport are a digitized freight carrier in Australia, specializing in sensitive and high value freight. They have branches in 6 states and operate nation-wide.
“Seb’s complete understanding of our intricate business requirements together with our positive business relationship has attributed to these successful outcomes for our business.”
WEBFREIGHT (SINCE 2010)
The Webfreight system is Neway's internal, premiere software platform that manages their day-to-day operations, through which they also co-ordinate activity with their clients.
The Webfreight platform handles client records, reporting and quotations, consignment orders and storage, incidents, truck allocation, as well as specialized services, such as progress updates & visual proof-of-delivery for key clients via handheld devices.
MY ROLE
Product Owner
Software Developer
Service Designer
I collect & resolve issues, design & develop new features and take care of overall server health. I've done disaster recovery and major server upgrades. I've also provided technical advice to leadership and represented Neway while collaborating with some of their key clients
OUTCOME
I've handled over 400 tickets, modernized several system components and built an AS2 messaging link with their main client. I introduced test coverage for mission-critical system components, built an automated test & deployment pipeline and trained additional support staff for redundancy to achieve a 99.97% up-time.
TECHNOLOGY
Windows Server 2012
SQL Server 2012
ASP.Net WebForms and C#
SOAP/XML Web Services
AS2 Messaging
AppVeyor
PARTNER SERVICES (2016)
Neway Partner Services was a strategic pilot project to upgrade & expand the specialized services of Webfreight.
The project prototyped a platform that allowed Neway to better tailor its specialized freight services for individual clients, whilst providing a client API, live data feeds, metrics and reporting.
MY ROLE
Product Owner
Software Developer
Service Designer
On the back of my previous working knowledge of Neway's operational model, I led design & development of the prototype system, collaborating with specialist developer Dale Holborow to iterate three varying implementations.
OUTCOME
The project presented significant challenges due to the need for each client's services to be completely customized. The final prototype was connected to live data sources and successfully showed that it could consume client-tailored services.
TECHNOLOGY
ServiceStack and C#
SQLite & SQL Server
Quartz
OrmLite
AngularJS 1.5 (component model)
Material Design
Reactive Extensions (both server & client)
Gulp